Activation of Amazon Seller Account for Section 3 Inauthentic claim
15 February, 2024
United Kingdom
Address Section 3 Inauthentic Claims for item Inauthenticity Suspension
Account reactivated and operations resumed after writing comprehensive appeal.
This case involves reactivating a deactivated Amazon seller account due to an Inauthentic claim and releasing £40,000 held. The client struggled for 1.5 years with multiple unsuccessful attempts with other service providers.
The client’s Amazon seller account was deactivated on June 2022, due to concerns about the authenticity of their listed items. Amazon requested invoices and a brand authorization letter to confirm the authenticity of the products. As a result, Amazon placed a hold on £40,000 in the account. For almost 1.5 years, the client tried to reactivate the account on their own and with the help of several service providers but they were unsuccessful.
The client’s Amazon seller account was deactivated due to concerns about item authenticity. Amazon requested invoices and a brand authorization letter, and £40,000 were placed on hold in the account.
For 1.5 years, the client tried to reactivate the account on their own and with the help of various service providers but was unable to resolve the issue. Despite their efforts, the account remained deactivated, and the funds continued to be held by Amazon.
In January 2024, the client approached us for assistance. We thoroughly reviewed the case, analyzed the reasons for previous rejections, and prepared a comprehensive appeal to Amazon.
We employed our specialized technique for inauthentic claims, which involves providing extensive documentation and presenting the information strategically to meet Amazon’s stringent requirements.
Our first appeal included detailed information and documentation as required by Amazon. We used our specialized technique for inauthentic claims to ensure the appeal addressed all concerns. Despite our efforts, Amazon rejected this appeal, requesting further details.
In the second appeal, we provided additional information and documentation as requested by Amazon. We meticulously addressed every point raised in the rejection notice. However, this appeal was also rejected, prompting us to further refine our approach and gather more supporting evidence.
For the third appeal, we made sure to include even more detailed information and supporting documentation. We adjusted our strategy based on the feedback received from Amazon’s previous responses. This time, Amazon accepted our appeal, resulting in the reactivation of the client’s account.
The client was extremely happy with the results. After struggling for over 1.5 years, they were relieved and grateful that we were able to reactivate the account in three appeals. The immediate release of the £40,000 held in the account further added to their satisfaction.
This case study highlights our expertise in handling complex Amazon account issues. The client struggled for over 2 years to reactivate their account and release held funds due to Inauthentic Claims. We successfully reactivated the account on the third appeal after employing our specialized technique for inauthentic claims . This case exemplifies our dedication, persistence, and ability to achieve positive outcomes for our clients.
We are dedicated to helping Amazon sellers overcome account suspensions and maximize their success through expert account management.
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