Activation of Amazon Seller Account and release $25,000 from expenses
05 October, 2023
United States
Getting account activated for High sales volume and and low buyer feedback
We successfully activated the account and releases $25,000 from expenses
Our client faced deactivation of their Amazon seller account due to high sales volumes and a lack of buyer feedback. Despite numerous attempts over two years, the account remained inactive, with Amazon holding over $25,000 in expenses. We intervened, prepared comprehensive appeals, and successfully reactivated the account on the second appeal. Through persistent efforts and consistent follow-up, we released the funds from expenses within 45 days, fully restoring the client’s financial stability and business operations.
The client’s Amazon seller account was deactivated because the current sales volumes were not supported by buyer feedback or an established sales history under Section 3 of Amazon’s Business Solutions Agreement. And they were unable to reactivate it for more than 2 years. Amazon placed a hold of over $25,000 and also they put those funds into expenses during this period because the account was deactivated for so long.
The client’s Amazon seller account was deactivated current sales volumes were not supported by buyer feedback, and they were unable to reactivate it for more than 2 years. Amazon placed a hold of over $25,000 and put them into expenses during this period..
We stepped in to assist the client and prepared an initial appeal to Amazon.
Amazon rejected the first appeal and requested greater detail and
additional information in plan of action.
We gathered detailed information as requested by Amazon, including business duration, anticipated monthly sales, and other relevant details. We crafted a comprehensive appeal addressing all of Amazon’s concerns.
Amazon reviewed the second appeal and, recognizing the completeness and accuracy of the information provided, and accepted it. The client’s account was successfully reactivated.
After 45 days of persistent effort, we received confirmation from Amazon that our appeal to release the funds was accepted. Amazon informed us that the funds would be disbursed within 3-5 days. We monitored the process closely and ensured all necessary steps were taken to facilitate the disbursement. The funds, amounting to over $25,000, were successfully transferred, fully restoring the client’s financial stability.
The client was extremely satisfied with the outcome. After struggling for over 2 years, they were impressed that we managed to reactivate their account in just 10 days and release the funds within 45 days. They appreciated our persistence, detailed approach, and the constant communication throughout the process, which ultimately led to a successful resolution of their issue.
This case study highlights our expertise in handling complex Amazon account issues. The client struggled for over 2 years to reactivate their account and release held funds into expenses. We successfully reactivated the account on the second appeal and released the funds from expenses within 45 days. This case exemplifies our dedication, persistence, and ability to achieve positive outcomes for our clients.
We are dedicated to helping Amazon sellers overcome account suspensions and maximize their success through expert account management.
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